Let’s talk about your privacy
 

As a business, there are occasions when Lucky Silver Linings will collect, use and store your data. As such, we are subject to the General Data Protection Regulation, Data Protection Act 2018, and the UK GDPR and are responsible as ‘controller’ of that personal information for the purposes of those laws.

 

Our privacy notice will inform you how and why we process, store, and use your personal data, and explains your privacy rights and how the law protects you.  

 

It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

 

Our contact details  

 

E-mail: sarah@luckysilverlinings.com

 

Information we hold 

 

We currently collect and process the following information: 

 

•    Personal identifiers (first and last name)

•    Contact details (telephone number, email address, billing address, delivery address)

•    Financial details (through third party websites)

•    Profile data (if you create a profile this will record any purchases you have made and your details will be stored by the host platform)

•    Sensitive information (such as personal health related data; data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs; data concerning a person’s sex life or sexual orientation)

•    Usage Data (information about how you use our website, products and services)

•    Technical Data (internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website)

 

How we get the information and why we have it 

 

We use a range of methods to collect data from you. This can be through our website, by email, at an event or course, at a one to one or group sessions or other services, through social media, etc.

 

The majority of the personal information we process is provided to us directly by you for one of the following reasons: 

 

•    To purchase a product or service.

•    To provide you with updates and newsletters on our products and/or services.

•    As you interact with our website, we may use cookies to collect technical data about your equipment, browsing actions and patterns.

•    We may receive technical personal data about you from analytics providers.

•    We may receive contact, financial and transaction data from providers of technical, payment and delivery services.

Under the General Data Protection Regulation (GDPR), the lawful basis’ we rely on for processing this information are: 

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the contact details above.

(b) We have a contractual obligation.

(c) You have a legitimate interest.

 

What we do with the information we have 

 

We use the information that you have given us in order to:

 

•    Provide a service to you.

•    To contact you from time to time with updates or information about our products or services.

•    For marketing purposes.

•    To process any payments or recover any debt.

•    To notify you about any changes to our policies.

•    To make suggestions and recommendations to you about goods or services that may be of interest to you.

•    To keep a summarised record for insurance purposes

 

How we store your information  

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Your information is securely stored within our digital and cloud database.

 

Data retention

 

We only retain your personal data for as long as necessary to fulfil the purposes we collect it for.

 

When determining the appropriate retention period for personal data, we assess the nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

We keep your personal data for the time you are our client and for 3 years from the date of your last engagement with us. We will then dispose your information if it is no longer required by deleting it from our database. 

 

Disclosure of your data

 

We respect your privacy and are committed to protecting your personal data. Subject to the exception below, we will not knowingly share your data with third parties.

 

There may be exceptional occasions where we need to disclose your data to others-where there is a requirement by law or where there is a threat to life.

 

Your data protection rights 

 

Under data protection law, you have rights including: 

 

•    Your right of access - You have the right to ask us for copies of your personal information.  

•    Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

•    Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

•    Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.  

•    Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. 

•    Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. 

•    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please ensure that you have sent your request to us in writing, and have received a confirmation email to acknowledge receipt.  

•    Please contact us using the details above if you wish to make a request. 

 

Your duty to inform us of changes

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

Third-party links

 

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we suggest that you to read the privacy notice of every website you visit.

 

Third-party marketing

 

We do not share your personal data with any third parties unless you have given your consent for us to do so.

 

Changes to this privacy notice

 

We may make changes to this privacy notice and if we make any changes we will inform you through our website.

 

How to complain 

 

Customer satisfaction is important to us. Please contact us directly in the first instance if you are dissatisfied with our service(s). We will endeavour to rectify your complaint by working with you; however if you are not satisfied with the outcome you can also complain to the ICO at the address below.

 

The ICO’s address:             

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF

 

California Privacy Rights

 

If you are a California customer, you have the right to receive, once per year, free of charge:

 

1) the identity of any third party company to which we have disclosed your personal information as defined by California’s “Shine the Light” law for that company’s own direct marketing purpose; and 

 

2) a description of the categories of personal information disclosed.  To request this information, please contact us at sarah@luckysilverlinings.com. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are not required to respond to requests made by means other than through the provided email or mail address.

 

Nothing contained in this notice shall constitute an admission or acknowledgment by Lucky Silver Linings that it is subject to the California Consumer Privacy Law of 2020. 

PODIA Privacy Policy

This Privacy Policy describes the policies and procedures of Podia Labs, Inc. (“Podia”, “we”, “our” or “us”) on the collection, use and disclosure of your information on www.podia.com (the “Site”) and the services, features, content or applications we offer (together with the Site, the “Services”).

We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from various third party websites and other services. All defined terms not defined herein shall have the meaning ascribed to them in the Terms of Service, available at https://www.podia.com/terms.

What does our policy cover?

This Privacy Policy covers Podia’s processing of Personal Data that Podia gathers when you are accessing and using the Services. As used in this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure.

This Privacy Policy also covers Podia’s treatment of any Personal Data that Podia’s business partners share with Podia or Podia shares with its business partners. This Privacy Policy does not apply to the practices of third parties, and their sites, services or applications that Podia does not own or control, or to individuals that Podia does not employ or manage (“Third Parties”). While we attempt to provide access only to those Third Parties that share our respect for your privacy, we cannot take responsibility for the content, actions or privacy policies of those Third Parties. We encourage you to carefully review the privacy policies of any Third Parties you access.

If you are a resident of the European Union, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under European Union Regulation (EU) No. 2016/679 of 27 April 2016, also known as the General Data Protection Regulation or GDPR (the “GDPR”) with respect to your Personal Data, as outlined below. Podia may be the controller of your Personal Data processed in connection with the Services for purposes of the GDPR. If you have any questions about this Privacy Policy or whether any of the following applies to you, please contact us at hello@podia.com.

Note that we may also process Personal Data of our users’ own customers, end users, or employees in connection with our provision of services to customers, in which case we are the processor of Personal Data for purposes of the GDPR. If we are the processor of your Personal Data (i.e., not the controller) for purposes of the GDPR, please contact the controller of your Personal Data (i.e., the user or individual providing the course, product, or other offering in connection with which you provided your Personal Data) in the first instance to address your rights with respect to such data.

What Personal Data does Podia Collect From You?

We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

Information we collect directly from you: We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:

By providing Personal Data of others to Podia, you represent that you have authority to do so. All information that you enter or upload about your non-users will be covered by Podia’s Terms of Service, accessible at https://www.podia.com/terms, this Privacy Policy, and where applicable, the EU Data Processing Addendum, available at https://www.podia.com/privacy. We disclaim responsibility for the information of others that you provide to us in the course of your use of the Services.

In order to collect payments on your behalf from your customers, and provide payments to you, we, using Stripe as a third-party payment processor, collect payment information from you, your attendees and customers, your vendors, and other parties to whom we provide payments on your behalf and from whom we collect payments on your behalf. This information is used solely to collect and provide payments related to the Services, and is only stored by Stripe. You should review the terms of service and privacy policies of Stripe, available at https://stripe.com/us/legal& https://stripe.com/us/privacy.

Information we receive from third party sources: We have built services from some third parties into the Site, and those third parties provide us with Personal Data about you, such as the following:

Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:

Additional Information about Cookies:

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Site and Services, to analyze trends, learn about our user base and operate and improve our Services. Cookies are small files – usually consisting of letters and numbers – placed on your computer, tablet, phone, or similar device when you use that device to visit our Site. We sometimes combine information collected through Cookies that is not Personal Data with Personal Data that we have about you, for example, to tell us who you are or whether you have an account with us. We may also supplement the information we collect from you with information received from third parties.

Cookies can either be “session Cookies” or “persistent Cookies”. Session Cookies are temporary Cookies that are stored on your device while you are visiting our Site or using our Services, whereas “persistent Cookies” are stored on your device for a period of time after you leave our Site or Services. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie. We use persistent Cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Services, how often you return, how your use of the Services may vary over time. We also use persistent Cookies to measure the effectiveness of advertising efforts. Through these Cookies, we may collect information about your online activity after you leave our Services. Your browser may offer you a “Do Not Track” or “DNT” option, which allows you to signal to operators of websites, and web applications, and services that you do not wish such operators to track certain of your online activities over time and across different websites. Because we collect browsing and persistent identifier data, the Services do not support Do Not Track requests at this time, which means that we may collect information about your online activity both while you are using the Services and after you leave our properties.

Some Cookies are placed by a third party on your device and may provide information to us and third parties about your browsing habits (such as your visits to our Site or Services, the pages you have visited and the links and advertisements you have clicked). These Cookies can be used to determine whether certain third party services are being used, to identify your interests, to retarget advertisements to you and to serve advertisements to you that we or others believe are relevant to you. We do not control third party Cookies.

We use the following types of Cookies:

You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find our more information about Cookies, including information about how to manage and delete Cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ or https://www.allaboutcookies.org/.

Additional information about interest-based advertisements:

How Do We Use Your Personal Data?

We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity,” meaning that we need to process the data to perform under our Terms of Service with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.

Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties.

Examples of these legitimate interests include:

Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.

Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

How and With Whom Do We Share Your Data?

We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include:

We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:

We also share Personal Data when we believe it is necessary to:

As part of the Services, you will receive from Podia email and other communications. You acknowledge and agree that by availing yourself of the Services, you allow Podia to send you email and other communication that it determines in its sole discretion relate to your use of the Services.

We also share information with third parties when you give us consent to do so. Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share Personal Data with the party that is acquiring our assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Data as set forth in this policy.

How Long Do We Retain Your Personal Data?

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

What Security Measures Do We Use?

We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity. You need to prevent unauthorized access to your Account and Personal Data by selecting and protecting your password appropriately and limiting access to your device and browser by signing off after you have finished accessing your Account.

We seek to ensure that user account information is kept private. However, Podia cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Do We Store the Personal Data of Children?

As noted in the Terms of Service accessible at https://www.podia.com/terms, we do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at hello@podia.com.

What Do Users in the European Union Need to Know?

Rights Regarding Your Personal Data

By law, users in the European Union, United Kingdom, Lichtenstein, Norway, or Iceland have certain rights with respect to their Personal Data, including those set forth below. For more information about these rights, or to submit a request, please visit your Account settings at https://app.podia.com/account/billing or email us at hello@podia.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

Transfers of Personal Data

The Services are hosted and operated in the United States (“U.S.”) through Podia and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Podia in the U.S. and will be hosted on U.S. servers, and you authorize Podia to transfer, store and process your information to and in the U.S., and possibly other countries. If you live in the European Union, Iceland, Liechtenstein, or Norway, you hereby consent to the transfer of your data in accordance with Exhibit B to the EU Data Processing Addendum, which can be located https://www.podia.com/dpa. Please contact us at hello@podia.com with any questions or concerns.

What If You Have Questions Regarding Your Personal Data?

If you have any questions about this Privacy Policy or our data practices generally, please contact us using the following information:

Podia Labs, Inc.
hello@podia.com
228 Park Ave S, PMB 96490
New York, NY, 10003-1502

Changes to this Privacy Policy:

Podia may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Data, we will notify you by posting an announcement on our Site or Services or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.